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©2019 BY GOLDSMITHS KNYSNA CC

Return and Refund Policy:

 

  • We offer a full refund on all jewellery in store within 14 days of purchase. Items must be in the original packaging, in original condition and unused, and must be accompanied by the original sales receipt and all original documentation.

  • We do not offer refunds or accept returns on custom made jewellery once the design has been approved.

  • All items sold by Goldsmiths Knysna CC have a lifetime guarantee against defects in workmanship. This does not cover damage caused by wear and tear.

  • We recommend that you insure your jewellery against all risks as all responsibility passes to the owner of the jewellery at the time of sale.

  • Goldsmiths Knysna CC offers free polishing and valuations on all jewellery purchased from us.